Disruption to normal speedy shipping service. Please click here for more information.

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We are pleased to announce the arrival of our first child!

As Alphabet Bags is a small family business there will be some disruption to our usual speedy shipping of orders and replying to emails in the few weeks following our little one’s arrival.

Orders can still be submitted via our website, and Hayley’s lovely folks will be popping into the office to pack and dispatch a few times a week.

While we are at home swooning over baby Hayley’s folks will be aiming to ship orders within 2 to 4 days.

Please note that you may still select Next Working Day Special Delivery (our express shipping service) in the checkout, but this will not necessarily mean that your order is received the following day. Hayley’s folks will be shipping orders for us just 2 or 3 days each week, so orders sent via Next Working Day Special Delivery will be delivered the day after dispatch.  You will receive an email confirmation when your order has been dispatched.

While we are busy learning how keep a tiny human happy we will not have access to the phone. Please feel free to email us or use the form on the Contact page. We will have limited access to email but will do our best to get back to you as quickly as possible.

Thank you so much for sticking with us during this special time. We will be back to a new sort of normal as soon as possible.

Big thanks for your support from,

Hayley, Lucas and baby Lepola

It's just the two of us here and the best way to get in touch with us is by email or by using the contact form below, we're pretty good at responding quite quickly! 

If you would prefer to speak to us on the phone please use the number below, and if we are unable to answer please do leave a message or send us an email and we will get back to you as soon as we can.

Answers to many questions can be found on our FAQ page. If you cannot find the answer to your query here please do get in touch.

  • Send us an email


  • Give us a bell

    01223 269748

Or use the contact form

Please note we do not have a shop but if you'd like to send us something please use the following address: 

Alphabet Bags, Keep Calm Ltd, Unit 1, Ronell Place, 41A Shire Hill Industrial Estate, Saffron Walden, CB11 3AQ